Every client, and every account, requires a lot of TLC. Independent
evaluation of service and objective feedback is essential to ensure high level
of service. We make this possible.
- Independent and experienced evaluation of account management by
technical and sales teams
- Unbiased and objective recommendations to consolidate client
- Senior Management support on Demand - like an Executive Advisory Board
Having collective experience in excess of 100 years, our team offers Account
Management support and advise to suit every need. We provide a great team
to evaluate proposals, evaluate team performance, obtain independent client
feedback and help convey critical information to management and teams without
any personal bias, being totally sensitive to working environments.
Work with stake holders and client delivery managers to obtain their
perspectives, and ensure alignment between performance and client goals.
- Client Perspectives
Work closely with delivery team managers and members, to ensure they are
rowing together and their level of satisfaction is sufficient to ensure best
- Delivery Team Perspectives
The sales team is the bridge between client stake holders and service
provider delivery teams. This is a challenging role, and requires very
talented balancing capabilities. It is very beneficial to have an
independent specialist to help manage expectations, and consolidate
relationships for mutual benefit and growth.
- Sales Team Perspectives